Virus in email account hotmail

With no battery back up and the power completely off emails were sent from my hotmail account. Help me. I reported this significant breach to Microsoft, including the identification of the hacker. Microsoft gave me a new Hotmail email address, much like the old one.

I believe the Hotmail server is infected. My account has had the computer equivalent of AIDS for months. I opened a gmail account and no problems with it. I wiped out all my contacts in the Hotmail account and it started juse sending spam to me.

I will never trust Hotmail again. I was suspicious, so I did a little research. But came up blank. What do you think?? Here is a copy of the email—. Welcome to Hotmail. Windows MSN Hotmail is faster, safer than ever before and filled with new ways to stay in touch. Due to increased spam and phishing activities globally, a DGTFX trojan virus has been detected in some of our servers. Your email account server will be upgraded with our new secure bit RSA key anti-virus firewall to prevent damage and spread of the virus.

Click your reply tab, fill the columns below and send back to us for confirmation of the upgrade or your email account will be terminated to avoid spread of the virus. Note that your password will be encrypted with bit RSA keys for your password safety. Find out what else is new or coming soon to Hotmail. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.

For more information or questions regarding your e-mail account, visit Windows Live Hotmail Help. Please read our online Privacy Statement. All rights reserved. Any help will be appreciated. Thank you, Angela. Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam.

All comments containing links and certain keywords will be moderated before publication. I want comments to be valuable for everyone, including those who come later and take the time to read.

Search Ask Leo! I tried to help someone whose computer had been infected by the Nimda worm. There are additional issues — but first, I want to be sure this is really the root of the problem at this point: an infected account on the Hotmail server. Do this Subscribe to Confident Computing!

I'll see you there! I do not know who is right, I do not want to argue with whom, I just want to get solution. I have same problem as KH, even if I have not used my Hotmail account for a couple of days. It keeps sending some email to my contact list. It is pretty buging me.

Details required :. Cancel Submit. It is also important to protect your Security Information for future risks, here are some tips: 1. Feel free to ask if you have more questions. Thank you. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. In reply to A. User's post on April 30, Microsoft Agent. Hi, We understand that you want to close your account that has been hacked. Let us know if you have further questions. I appear to have a virus in my email account, which is automatically sending emails in different accounts the email is Good Morning in German language email where sent in this morning. I have a similar situation we were hit with ransomware sage 2.

This is our business lively hood, we have back ups and purchased new computers not sure how to escape Microsoft account. I had the same problem. My college uses Outlook mail for the campus. My account will deactivated here soon since I've graduated. But I still check it just in case. I received a few deliverable error messages. My email sent out a mass email around noon, while I was at work. It wasn't anyone in my contacts which was weird. I changed my password but since outlook is through the college, I can't change security questions or anything.

To reset your account using your phone or another PC, go to account. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system. If you don't have an antivirus app installed on your PC, Microsoft offers some solutions if you're running Windows 8. If you're running Windows 8. Do the following to turn on malware protection:.

Select Start. Important: Regardless of which antivirus app you install, run a full scan on your PC before you change your password. You should also set up your antivirus app to automatically get updates and scan your PC on a regular basis. After you run the antivirus app, sign in to your account and change your password. Make sure you create a strong password.

If you can't sign in, reset your password. Because someone else had access to your account, we've reset some of your account settings. To check and change your account settings, go to connected accounts , forwarding , and automatic replies. As soon as we detect that your account might have been hacked, we start saving your deleted messages in a safe place.

Select the Deleted Items folder. Outlook will recover as many messages as possible and put them in your Deleted Items folder. Any messages not recovered are permanently lost.

Note: Email deleted from children's accounts can't be restored. This way, parents can be confident that messages they delete from their children's accounts stay deleted. If contacts have been deleted, you might be able to restore them.